Technology E&O (Combined E&O + Cyber)

• Professional liability for negligence, mistakes, or failure to deliver IT services or solutions
• Cyber liability for data breach response, ransomware, and system downtime in a single form
• Particularly efficient for MSPs whose professional and cyber exposures are tightly linked
• Claims-made with retroactive date - protects work performed before the current policy period
• Common limits: $1M/$1M for independent consultants; $2M-$5M for firms serving larger New Hampshire clients

If you manage a client's network, a breach on systems under your management can generate both a professional liability claim and a cyber claim - a combined Tech E&O form covers both without a coverage gap.

Cyber Liability (Standalone)

• Data breach response: client notification, credit monitoring, forensic investigation
• Ransomware extortion payments and system recovery costs
• Business interruption from a cyber event affecting your own or client operations
• Regulatory fines and notification costs under NH's Data Breach Notification Law
• Social engineering and funds transfer fraud where endorsed

If your firm doesn't combine E&O and Cyber into one Technology E&O form, a standalone Cyber policy is still essential for compliance with client requirements.

General Liability

• Bodily injury or property damage to third parties at your New Hampshire office or during client site visits
• Personal and advertising injury (libel, slander in marketing materials)
• Additional Insured endorsements for commercial landlords or co-working spaces
• Often bundled with Commercial Property in a BOP for firms with a physical office

GL covers premises and operational liability - not the professional errors that are the core IT exposure (that's E&O). Most New Hampshire client MSAs require both.

Commercial Property

• Office space, servers, networking equipment, and furnishings
• Protection against fire, theft, and water damage at your New Hampshire location
• Business Income / Extra Expense if a covered property loss disrupts operations
• Equipment replacement cost valuation recommended given hardware costs

If you host any infrastructure on-premise, confirm your property limits reflect current replacement cost, not depreciated value.

Employment Practices Liability (EPLI)

• Discrimination claims under New Hampshire law
• Harassment, wrongful termination, and retaliation claims
• Particularly relevant for growing tech firms scaling headcount quickly
• Defense costs and settlements in New Hampshire's employment courts

Tech firms scaling fast in a competitive New Hampshire talent market face elevated EPLI risk during rapid hiring and inevitable performance-based terminations.

Workers' Compensation

• Required by New Hampshire law for any firm with employees
• Covers ergonomic strain, slip-and-fall, and other workplace injuries
• Employers Liability (Coverage B) protects against employee negligence suits
• Non-compliance fines can be significant; NH DOL audits employers actively

Even a desk-based New Hampshire tech firm carries WC exposure - repetitive strain injuries and office incidents are common claims.

Crime & Commercial Umbrella

• Crime: employee theft, fraud, or dishonesty - critical for firms with access to client systems or finances
• Commercial Umbrella: $1M-$10M+ excess liability above GL, Auto, and Employers Liability
• Umbrella frequently required by large New Hampshire corporate clients
• Crime coverage relevant for MSPs with privileged access to client financial or operational systems

A firm with administrative access to client networks carries a meaningful internal-theft exposure that GL and Cyber don't address.

NH Data Breach Notification Law

New Hampshire's data breach statute requires businesses maintaining computerized records of personal information to notify affected residents "in the most expedient time possible" after discovering a breach. For New Hampshire IT firms managing client systems or storing customer data, this obligation applies regardless of firm size, and Cyber Liability insurance is what covers the notification, credit monitoring, and forensic costs that follow.

Major New Hampshire Corporate Client Requirements

Companies like Dyn and Timberland maintain vendor risk management programs with specific insurance requirements before granting systems access or signing a master services agreement - typically including E&O, Cyber, GL, and Umbrella minimums. We review these vendor insurance exhibits before binding to ensure your program satisfies the exact requirements.

NH Law Against Discrimination

New Hampshire's anti-discrimination laws apply to employers of any size. The competitive tech hiring market and the resulting employee turnover create real EPLI exposure - claims can be filed in New Hampshire courts, where outcomes can be unpredictable.

NH Independent Contractor Classification

New Hampshire applies specific tests for worker classification. Tech firms relying on 1099 contractors or freelance developers should confirm classification carefully to avoid potential liabilities.