Technology E&O (Combined E&O + Cyber)

• Professional liability for negligence, mistakes, or failure to deliver IT services or solutions
• Cyber liability for data breach response, ransomware, and system downtime in a single form
• Particularly efficient for MSPs whose professional and cyber exposures are tightly linked
• Claims-made with retroactive date - protects work performed before the current policy period
• Common limits: $1M/$1M for independent consultants; $2M-$5M for firms serving larger Connecticut clients

If you manage a client's network, a breach on systems under your management can generate both a professional liability claim and a cyber claim - a combined Tech E&O form covers both without a coverage gap.

Cyber Liability (Standalone)

• Data breach response: client notification, credit monitoring, forensic investigation
• Ransomware extortion payments and system recovery costs
• Business interruption from a cyber event affecting your own or client operations
• Regulatory fines and notification costs under Connecticut's Data Breach Notification Law
• Social engineering and funds transfer fraud where endorsed

If your firm doesn't combine E&O and Cyber into one Technology E&O form, a standalone Cyber policy is still essential - Connecticut clients in financial services and healthcare increasingly require proof of Cyber coverage.

General Liability

• Bodily injury or property damage to third parties at your Connecticut office or during client site visits
• Personal and advertising injury (libel, slander in marketing materials)
• Additional Insured endorsements for commercial landlords or co-working spaces
• Often bundled with Commercial Property in a BOP for firms with a physical office

GL covers premises and operational liability - not the professional errors that are the core IT exposure (that's E&O). Most Connecticut client MSAs require both, since GL and E&O cover entirely different claim types.

Commercial Property

• Office space, servers, networking equipment, and furnishings
• Protection against fire, theft, and water damage at your Connecticut location
• Business Income / Extra Expense if a covered property loss disrupts operations
• Equipment replacement cost valuation recommended given hardware costs

If you host any infrastructure on-premise, confirm your property limits reflect current replacement cost, not depreciated value. Many Connecticut co-working spaces' master policies don't cover tenant equipment.

Employment Practices Liability (EPLI)

• Discrimination claims under Connecticut's Fair Employment Practices Act
• Harassment, wrongful termination, and retaliation claims
• Particularly relevant for growing tech firms scaling headcount quickly
• Defense costs and settlements in Connecticut's plaintiff-favorable employment courts

Tech firms scaling fast in Connecticut's competitive talent market face elevated EPLI risk during rapid hiring and inevitable performance-based terminations.

Workers' Compensation

• Required by Connecticut law for any firm with employees
• Covers ergonomic strain, slip-and-fall, and other workplace injuries
• Employers Liability (Coverage B) protects against employee negligence suits
• Non-compliance fines can be significant; Connecticut DOL audits employers actively

Even a desk-based Connecticut tech firm carries WC exposure - repetitive strain injuries and office incidents are common claims.

Crime & Commercial Umbrella

• Crime: employee theft, fraud, or dishonesty - critical for firms with access to client systems or finances
• Commercial Umbrella: $1M-$10M+ excess liability above GL, Auto, and Employers Liability
• Umbrella frequently required by major Connecticut corporate clients
• Crime coverage relevant for MSPs with privileged access to client financial or operational systems

A firm with administrative access to client networks carries a meaningful internal-theft exposure that GL and Cyber don't address.

CT Data Breach Notification Law

Connecticut's data breach statute requires businesses maintaining computerized records of personal information to notify affected residents "in the most expedient time possible" after discovering a breach. For IT firms managing client systems or storing customer data, this obligation applies regardless of firm size, and Cyber Liability insurance covers the notification, credit monitoring, and forensic costs that follow.

Major Connecticut Corporate Client Requirements

Companies like Aetna and Travelers maintain vendor risk management programs with specific insurance requirements before granting systems access or signing contracts - typically including E&O, Cyber, GL, and Umbrella minimums, plus Additional Insured and Primary & Noncontributory wording. We review these vendor insurance exhibits before binding to ensure your program meets the exact requirements.

CT Fair Employment Practices Act

Connecticut's Fair Employment Practices Act is among the broadest state anti-discrimination statutes, covering more protected classes than federal law and applying to employers of any size. The competitive tech hiring market creates real EPLI exposure - claims can be filed in Connecticut courts, where plaintiff-favorable outcomes are common in employment disputes.

CT Independent Contractor Classification

Connecticut applies a strict test for worker classification. Tech firms relying on 1099 contractors should confirm classification carefully - a contractor who works primarily for one firm, uses the firm's equipment, and follows direction may not satisfy independent contractor status, exposing the firm to Workers' Compensation back-premium assessments.