Technology E&O (Combined E&O + Cyber)

• Professional liability for negligence, mistakes, or failure to deliver IT services or solutions
• Cyber liability for data breach response, ransomware, and system downtime in a single form
• Particularly efficient for MSPs whose professional and cyber exposures are tightly linked
• Claims-made with retroactive date - protects work performed before the current policy period
• Common limits: $1M/$1M for independent consultants; $2M-$5M for firms serving larger Louisiana clients

If you manage a client's network, a breach on systems under your management can generate both a professional liability claim and a cyber claim - a combined Tech E&O form covers both without a coverage gap.

Cyber Liability (Standalone)

• Data breach response: client notification, credit monitoring, forensic investigation
• Ransomware extortion payments and system recovery costs
• Business interruption from a cyber event affecting your own or client operations
• Regulatory fines and notification costs under Louisiana's Data Breach Notification Law
• Social engineering and funds transfer fraud where endorsed

If your firm doesn't combine E&O and Cyber into one Technology E&O form, a standalone Cyber policy is still essential - Louisiana clients increasingly require proof of Cyber coverage before sharing sensitive systems access.

General Liability

• Bodily injury or property damage to third parties at your Louisiana office or during client site visits
• Personal and advertising injury (libel, slander in marketing materials)
• Additional Insured endorsements for commercial landlords or co-working spaces
• Often bundled with Commercial Property in a BOP for firms with a physical office

GL covers premises and operational liability - not the professional errors that are the core IT exposure (that's E&O). Most Louisiana client MSAs require both, since GL and E&O cover entirely different claim types.

Commercial Property

• Office space, servers, networking equipment, and furnishings
• Protection against fire, theft, and water damage at your Louisiana location
• Business Income / Extra Expense if a covered property loss disrupts operations
• Equipment replacement cost valuation recommended given hardware costs

If you host any infrastructure on-premise, confirm your property limits reflect current replacement cost, not depreciated value. Many Louisiana co-working spaces' master policies don't cover tenant equipment.

Employment Practices Liability (EPLI)

• Discrimination claims under Louisiana law, which can be broader than federal law
• Harassment, wrongful termination, and retaliation claims
• Particularly relevant for growing tech firms scaling headcount quickly
• Defense costs and settlements in Louisiana's plaintiff-favorable employment courts

Tech firms scaling fast in a competitive Louisiana talent market face elevated EPLI risk during rapid hiring and inevitable performance-based terminations.

Workers' Compensation

• Required by Louisiana law for any firm with employees
• Covers ergonomic strain, slip-and-fall, and other workplace injuries
• Employers Liability (Coverage B) protects against employee negligence suits
• Non-compliance fines can be significant; Louisiana DOL audits employers actively

Even a desk-based Louisiana tech firm carries WC exposure - repetitive strain injuries and office incidents are common claims.

Crime & Commercial Umbrella

• Crime: employee theft, fraud, or dishonesty - critical for firms with access to client systems or finances
• Commercial Umbrella: $1M-$10M+ excess liability above GL, Auto, and Employers Liability
• Umbrella frequently required by major Louisiana corporate clients
• Crime coverage relevant for MSPs with privileged access to client financial or operational systems

A firm with administrative access to client networks carries a meaningful internal-theft exposure that GL and Cyber don't address.

LA Data Breach Notification Law

Louisiana's data breach statute requires businesses maintaining computerized records of personal information to notify affected residents "in the most expedient time possible" after discovering a breach. For Louisiana IT firms managing client systems or storing customer data, this obligation applies regardless of firm size, and Cyber Liability insurance is what covers the notification, credit monitoring, and forensic costs that follow.

Major Louisiana Corporate Client Requirements

Companies like CenturyLink and DXC Technology maintain vendor risk management programs with specific insurance requirements before granting systems access or signing a master services agreement - typically including E&O, Cyber, GL, and Umbrella minimums. We review these vendor insurance exhibits before binding to ensure your program satisfies the exact requirement.

Louisiana Anti-Discrimination Laws

Louisiana's anti-discrimination laws apply to employers of any size and create real EPLI exposure. Claims can be filed in state courts, where outcomes can be unpredictable in employment disputes.

Louisiana Independent Contractor Classification

Louisiana applies specific tests for worker classification. Tech firms relying on 1099 contractors should confirm classification carefully, as misclassification can expose the firm to Workers' Compensation back-premium assessments.