A
Rating
1998
Founded
1400
Employees
Dual North America
📘 Overview
DUAL North America is a U.S.-based Managing General Agent (MGA) and underwriting platform, part of the global DUAL Group (21 countries, 70+ products) and owned by Howden Group. With ~1,400 employees globally, the organization generated $3.2 billion in written premium in 2023, including ~$1.3 billion in North America. The firm operates from 10 U.S. offices and offers 40+ insurance products across five classes: commercial & personal property, casualty, financial lines, and surety.
Why DUAL North America
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Entrepreneurial underwriting culture: Independent teams empowered to build innovative, responsive solutions
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Diverse product portfolio: Broad coverage across 40+ product lines, hedging market cycles
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Backed by elite carriers: Partners include “A” A.M. Best and “A+” S&P‑rated carriers
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Global leverage through Howden: Access to capital, data, analytics, and global support
Key Products
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Commercial Property & Flood
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Primary/excess flood coverage, non-admitted, online portal; limits up to $15 M
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Financial Lines & Transactional Risk
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A+ S&P & A.M. Best backing; specialized in R&W insurance, tax liability, etc.
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Specialty Healthcare Liability
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A-rated capacity, up to $3 M primary / $5 M excess
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Surety
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Launched Nov 2023 with AXIS Capital – A+ S&P / A.M. Best capacity; single/$100 M, aggregate/$200
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Other lines include builders risk, cyber, political violence, professional liability, personal lines, etc.
Why Buy Through Insurox
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Expertized access: Leverage Insurox’s established relationship with DUAL to offer clients competitive underwriting capacity.
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Streamlined process: Enjoy direct broker support, access to DUAL’s digital quoting platforms, and delegated underwriting authority.
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Competitive positioning: Present clients with top-rated products from A-rated carriers with niche specialization.
Find them on the Web
How to File a Claim
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Visit DUAL North America’s Claims section on their website.
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File directly through your Insurox contact, who liaises with DUAL’s in-house claims teams.
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Offered lines provide in-house claim handling for transactional risk and other specialty lines
How to Pay
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DUAL offers electronic billing/payment via its online portal.
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Premium financing and agency billing may also be available—Insurox can assist in setup.
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For details, contact your Insurox representative or DUAL NA Support.
- Online: Go to http://insurox.epaypolicy.com enter your information and make a payment.
